Overview CRM (Customers-Relations-Management) sounds like a big term, but in reality it is an essential and beneficial component for businesses in all sizes, that manage a customer database in some form. Businesses that leverage CRM systems to manage their customer relations and sales process, have an edge over those that haven't adopted a system in their sales process. What is a CRM? CRM is a system that you can implement in your business to streamline sales and marketing functions, to help your sales and marketing resources perform their tasks efficiently. If you are a start up company, you may not [...]
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